Indian IT and tech companies in Chennai, which was battered by rain are working overtime to ensure clients face minimal business disruptions, including by moving personnel and critical workloads to other sites.
Infosys company enforced its business continuity management system, known as Phoenix, at its Chennai development centres to ensure safety of employees and smooth workflow. It has moved 60 people from Chennai to Bengaluru to handle mission-critical work for specific customers.
Mindtree, which has development centres across locations in India and the US to mitigate location-specific disasters. The company moved some critical applications to the cloud so that they are accessible seamlessly over the internet across any part of the globe. Some employees are continuing to brave the pounding rains.
Cognizant company in Chennai are operational and supporting critical business requirements. As part of it’s business continuity plans (BCPs), some employees have already traveled to Cognizant centres in other cities in order to provide uninterrupted client support.
Google employees took refuge in the office as there was no food or power at their homes. The cloud-based customer support company said there was a lag in providing customer support services as the network lines were broken.
Another cloud company Zoho is no different. Some of it’s employees in Chennai who have power and internet access at home are handling support. Their offices in Tenkasi (TN) and Austin (US) have taken up extra loads. Zoho’s data centres are also in the US and Europe and the product and client-related information is on the cloud.
IBM Chennai centre has nearly a fifth of its India’s employees. It was offering alternative, safe work locations as well as accommodation for those in need. They are providing round the clock service to their clients.